Wells Loved is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.

All posts are reviewed prior to going live and your purchases are backed by Treet Protection so you’re guaranteed to receive the product that was promised.

After completing your order, an email is sent to the Seller with a prepaid shipping label and they’re encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 7 business days. Please note that shipping is paid for by the Buyer.

Shipments over $500.00 will require a signature confirmation upon delivery.

The Lifetime Warranty is only applicable to the original purchaser. All orders made through Wells Loved Shop are backed by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund. In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order. If for whatever reason you decide you don’t like your item, this is not covered in Treet Protection, but you still can re-list the product without paying any Seller fees. In this case, you must request to re-list the item within 72 hours of its arrival by contacting support@treet.co.

At this time FSA/HSA cards are not accepted on Wells Loved. Not to worry though, Sarah Wells' Customer Service Team can provide you with an itemized receipt for request of reimbursement after purchase with a standard payment method. Just reach out to https://sarahwellsbags.com/pages/contact for help.

For items >1 lb, shipping is $13. For items 1 lb and less, shipping is $8.